A public utility organization in Suffolk is seeking a Customer Service Supervisor to enhance customer service quality. The ideal candidate will have at least 5 years of call center experience and 2 years in a supervisory role. Responsibilities include managing call center workflow, resolving customer issues, and supporting staff development. The salary ranges from $73,000 to $85,000, based on experience. This is a full-time role requiring flexibility for evenings and weekends.
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